GETTING STARTED

A light green background with a dark green curved stripe across the bottom.

The Process

This process applies only to clients using their own health insurance directly. It does not apply to services accessed through an employer-sponsored mental health benefit platform or other third-party program.

STEP 1

CONSULT REQUEST

Fill out the consultation request form and I’ll be reaching out to schedule our 20-minute Zoom call

STEP 2

ZOOM CONSULT

Brief chat to see if we are a good fit to proceed, if not, I’ll provide a referral

STEP 3

*INSURANCE

Receive link from Headway to verify your insurance (2-3 days)

STEP 4

SCHEDULE

Approved? Add a card on file. Not approved? We explore options

STEP 5

COMPLETE PAPERWORK

Receive a link via email to create your profile on “therapy appointment” and sign forms 3+ days before your session

STEP 6

ZOOM SESSION

Get your Zoom link and log on to meet at your scheduled time

YOUR VIEW FOR OUR SESSION

Client view of a virtual therapy session with Jinu Niki, LMFT, LCADC

I’m ready to request a consult video call!

*Insurance note: Once you upload your insurance information to Headway, I highly recommend also calling your insurer directly using the number on the back of your card to confirm your mental health benefits. Please provide my name and ask specifically whether your plan covers sessions with me. Headway's verification is generally reliable, but in rare cases it can be inaccurate even when it shows you as covered. If that happens, you will be responsible for the full fee of your sessions at my self-pay rate.

Cancellation Policy: To cancel or reschedule a therapy session, including your initial session, please contact me by email or text at least 48 hours in advance. Sessions cancelled or rescheduled with less than 48 hours notice will incur a $105 late cancellation fee. This late cancellation fee does not apply to your free 20-minute consultation call.